Dear Class 12 Samacheer Kalvi students, here are the Chapter 12, Employee Training Method Text Book Solutions in Commerce for your reference.
I. Choose the Correct Answers:
| 1. Off the Job training is given | |
| a) In the class room | |
| b) On off days | |
| c) Outside the factory | |
| d) In the playground | |
| 2. Improves Skill Levels of employees to ensure better job performance | |
| a) Training | |
| b) Selection | |
| c) Recruitment | |
| d) Performance appraisal | |
| 3. When trainees are trained by supervisor or by superior at the job is called | |
| a) Vestibule training | |
| b) Refresher training | |
| c) Role play | |
| d) Apprenticeship training | |
| 4. ________ is useful to prevent skill obsolescence of employees | |
| a) Training | |
| b) Job analysis | |
| c) Selection | |
| d) Recruitment | |
| 5. Training methods can be classified into ________ and ________ training. | |
| a) Job rotation and Job enrichment | |
| b) On the Job and Off the Job | |
| c) Job analysis and Job design | |
| d) Physical and mental |
II. Very Short Answer Questions:
1. What is meant by training?
Answer: Training refers to the teaching and learning activities, carried on, for the primary purpose of helping, members of an organization, to acquire and apply the required knowledge, skill and attitudes, to perform their jobs effectively and efficiently.
According to Edwin B. Flippo” Training is the act of increasing the Knowledge and skills of an employee for doing particular jobs”.
2. What is Mentoring training method?
Answer: Mentoring is the process of sharing knowledge and experience of an employee. The focus in this training is on the development of attitude of trainees. It is mostly used for managerial employees. Mentoring is always done by senior person, it is also one-to-one interaction ,like coaching. The mentor is responsible for the providing necessary support to trainees, and feedback on the performance of trainee.
3. What is Role play?
Answer: Under this method trainees are explained the situation and assigned roles. They have to act out the roles without any rehearsal. There are no pre-prepared dialogues. Thus they have to assume the role and play it without any preparation. For example the role of customer and salesman, management and union leader, foreman and worker etc. may be played in the training arrangements. The moderator after observing the role played gives his views to the role players.
4. State e-learning method?
Answer: E learning is the use of technological process to access of a traditional classroom or office. E learning is also often referred to us online learning or web based training. E learning training courses can save lakhs and lakhs of rupees to an organizations as they no longer have to pay for over time or costly seminar to improve employees skills. Under this type of web based training is anywhere and any time information can pass over the internet.
III. Short Answer Questions:
1. What is vestibule training?
Answer: Vestibule training is training of employees in an environment similar to actual work environment artificially created for training purpose. This type of training is given to avoid any damage or loss to machinery in the actual place by trainees and avoid disturbing the normal workflow in the actual workplace. It is given to Drivers, Pilots, Space Scientists etc.,
2. What do you mean by on the job Training?
Answer: On the job training refers to the training which is given to the employee at the work place by his immediate supervisor. The employee learns the job in the actual work environment. It is based on the principle of “Learning by Doing and Learning While Earning”. On the job training is suitable for imparting skills that can be learnt in a relatively short period of time. Some on the job training methods are mentoring method and apprenticeship training method.
3. Write down various steps in a training programme.
Answer: The various steps in a training programme are:
1. Whom to Train?
2. Who is the Trainee?
3. Who are Trainers?
4. What Method will be used for Training?
5. What should be Level the Training?
6. Where to Conduct the Training Programme?
4. Write short note on trainer and trainee.
Answer: Trainer: Trainer is a person who teaches skills to the employee and prepares them for a job activity. Trainers may be supervisors, coworkers, HR staff, specialists in the company, outside consultants, industry association, faculty members of educational institutions etc. The trainer is otherwise called Instructor, Coach, Teacher, Mentor, Adviser, Counsellor etc.
Trainee: A person who is learning and practising the skills of particular job is called trainee. Trainees should be selected on the basis of self-interest and recommendation by the supervisor or by the human resource department itself.
IV. Long Answer Questions:
1. Discuss various types of training. (any 5)
Answer: The various types of training are as follows:
| On the Job Training | Off the Job Training |
| Coaching | Lecture |
| Mentoring | Group Discussion |
| Job rotation | Case Study |
| Jon instruction technique | Role play |
| Apprenticeship training | Seminar/Conference |
| Committee assignment | Field Trip |
| Understudy/Internship training | Vestibule Training |
| e-learning | |
| Demonstration Training | |
| Programmed Instruction |
1. Mentoring method
Mentoring is the process of sharing knowledge and experience of an employee. The focus in this training is on the development of attitude of trainees. It is mostly used for managerial employees. Mentoring is always done by senior person, it is also one-to-one interaction, like coaching. The mentor is responsible for providing the necessary support to trainees, and feedback on the performance of trainee.
2. Vestibule Method
Vestibule training is training of employees in an environment similar to actual work environment artificially created for training purpose. This type of training is given to avoid any damage or loss to machinery in the actual place by trainees and avoid disturbing the normal workflow in the actual workplace. It is given to Drivers, Pilots, Space Scientists etc.,
3. Committee Assignment
When employees are assigned to a committee to address a particular issue, they are able to work closely with other members and committee leader. They gain more knowledge by observing and participating in decision making process.
4. Role Play Method
Under this method trainees are explained the situation and assigned roles. They have to act out the roles assigned to them without any rehearsal. There are no pre-prepared dialogues. They have to assume the role and play it without any preparation. For example the role of customer and salesman, management and union leader, foreman and worker etc. may be played in the training arrangements. The moderator after observing the role played gives his views to the role players.
5. E-learning Method
E learning is the use of technological process to access of a traditional classroom or office. E learning is also often referred to as online learning or web based training. E learning training courses can save lakhs and lakhs of rupees to an organization as they no longer have to pay for over time or costly seminar to improve employees skills. Under this method, training is anywhere and any time information can pass over the internet.
2. What are the difference between on the job training and off the job training? (any 5)
Answer: The differences between on the job training and off the job training are:
| Basis of comparison | On the job training | Off the job training |
| Meaning | The employee learns the job in the actual work environment. | Off the Job training involves the training of employees out side the actual work location. |
| Cost | It is the cheapest to carry out. | It requires expenses like separate training rooms, specialist, resources like projectors. |
| Location | At the work place | Away from the work place |
| Approach | Practical approach | Theoretical approach |
| Principle | Learning by performing | Learning by acquiring knowledge |
3. Explain the benefits of training. (2 points from each headings)
Answer: The benefits of training are:
1. Benefits to the Organization
(i) It reduces wastages of materials and idle time.
(ii) It reduces labour turnover of employees.
2. Benefits to the Employees
(i) It improves the employees productivity.
(ii) It enhances the morale of the employee.
3. Benefits of Customer
(i) Customers get better quality of product/service.
(ii) Customers get innovative products or value added or feature rich products.
If you have any doubts in this chapter, please let us know in the comments section.
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